Friday, June 27, 2008

Adobe Acrobat - File Name Limit Too Long Error

Adobe Acrobat Error: "The Disk you were saving to or the disk used for temporary files is full"

We recently had a bit of a brain teaser... Adobe Acrobat would not allow a client to save a file to a specific subfolder. Obviously it smelled like a permissions error... Checked all that, no problems. Created some new folders called "TEST" and the client was able to save the Adobe PDF file to that folder - no problems. But when we tried a folder 2-3 levels deeper, the same error message kept coming up:

Error Message:
"The document could not be saved. The disk you were saving to or the disk used for temporary files is full. Free some space on this disk and try again, or save to a different disk."
So, after some sleuthing around the Internet, we stumbled upon a simple explanation: Adobe Acrobat Reader cannot process document titles that exceed 100 characters.
The solution is to shrink the folder structure (or rather the characters contained therein) so as to get the character limit to be less than 100 (or so) characters.

We all win!

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